NoticeSample alert — the Town office is closed Monday, September 7 for Labor Day. The after-hours number is answered.Contact the Town

What the Town provides

Sample — for demonstration

Water service

Say here whether the Town supplies water, and if so who reads the meters and how often bills go out. A resident with a leak, a pressure problem, or discoloured water calls the Town office number for the day; after hours, the second number.

Rates go in a short table, or as a link to the adopted rate schedule on the Documents page.

Sample — for demonstration

Sewer service

Say here whether the Town provides sewer, how it is billed (usually on the same bill as water), and the number to call about a backup or a blocked line. Note anything a resident must not pour or flush.

Sample — for demonstration

Trash and recycling

Give the collection day for household trash and for recycling, and who runs the route. Say when carts go to the kerb and when they come back in, what goes in each cart, and how a resident arranges a bulk pick-up or a new cart.

Sample — for demonstration

Paying a Town bill

Say when bills go out and when they are due, and every way a resident can pay: at the Town office on the days it is staffed, by post to the P.O. Box, or online — put the link here. Note the late fee and the cut-off rule, so nobody is surprised.

Sample — for demonstration

Starting or stopping service

A new resident comes to the Town office with photo ID and the address, signs the service agreement, and pays any deposit; service usually starts the next working day. A departing resident gives the final date, and the last bill is settled from the deposit.

The application form goes on the Documents page under Forms and permits.

Who to call today

For anything not answered above, the Town office is the place to ask. Marie Garris is the Town Clerk / Finance Officer.